FAQ
General Information
General Information
What is Proof?
What is Proof?
Proof is a small, independant, women-owned and -operated wellness brand. We have been focused on high quality, affordable plant medicine since 2016.
Where are Proof products made?
Where are Proof products made?
Proudly handmade in small batches in Santa Rosa, CA.
Are your products safe?
Are your products safe?
Yes, all our products are thoroughly tested for safety, potency, and contaminants.
We use only high-quality, natural ingredients and follow rigorous manufacturing practices.
Are your products legal?
Are your products legal?
Yes, all our products sold online have no THC and are non-psychoactive, abiding by the federal definitions of hemp and therefore are allowed to be sold and shipped nationwide.
All Proof products containing psychoactive compounds (like THC) are sold only in state-regulated cannabis dispensaries in California, ensuring safe and controlled access.
Will your products get me high?
Will your products get me high?
No, all our products available for purchase online are made with only non-psychoactive cannabinoids, meaning you will not feel high.
If you want the high, you can check out our THC-containing products at California dispensaries.
How do I open the Drops?
How do I open the Drops?
We know these child-proof caps can be tricky, especially if you use our products for things like arthritis or nerve pain! So, we’ve got a simple trick to make it easier to open your Proof Drops bottle without the frustration. Watch the quick video below to learn how to open Proof Drops safely and easily.
Check out the video here for a hot tip about opening our Proof Drops.
Ingredients and Sourcing
Are your ingredients sustainably sourced?
Are your ingredients sustainably sourced?
Yes, we are committed to sustainability and source our ingredients from ethical, environmentally-friendly suppliers.
What is in your hemp extract?
What is in your hemp extract?
We utilize a refined but broad spectrum CBD distillate. That means the hemp extract contains cannabinoids such as CBD, CBDV, and CBC, but any other plant compounds or any psychoactive cannabinoids are completely removed.
We do not utilize terpenes in our products because they are not always well tolerated by sensitive stomaches, and cannot be replicated batch-to-batch. By utilizing a refined cannabinoid extract, we ensure consistency and clean effects every time.
Are your products gluten-free?
Are your products gluten-free?
Yes, all our products are gluten-free and suitable for individuals with gluten sensitivities or celiac disease.
Our facility does not manufacture any products that contain gluten.
Do your products contain any allergens?
Do your products contain any allergens?
Our products are free from common allergens such as dairy, soy, and nuts. However, we recommend checking the ingredient list on each product page for specific details.
Are your products vegan?
Are your products vegan?
Yes our products are 100% free of animal products or by-products and are not tested on animals.
Shipping and Returns
How do I view/edit my subscription?
How do I view/edit my subscription?
Order subscriptions are powered by Seal Subscriptions. You will receive an email from Seal when you initiate your subscription with a "magic link" that can be used to access your subscription and make changes at any time. This link will also be in any subsequent email you get from Seal.
If you're still having trouble, reach out to us via our Contact Form; we can help!
How long does shipping take?
How long does shipping take?
Standard shipping typically takes 3-5 business days. We ship from Santa Rosa, CA - the closer you are, the faster it goes!
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on all orders over $60!
What is your return policy?
What is your return policy?
We only accept returns for items that are defective or sent in error. For more information, please read our full Refund Policy.