FAQ

Frequently Asked Questions

Be sure to check out our blogs for in-depth answers to many of your frequently asked questions!

How much should I take?

When in doubt, always start with a small dose! You can always increase til you find the sweet spot.

No one knows your body well as you. The right dosage for one person could be ten times the right dosage for another! That’s why we don’t make claims about how much you should take, but rather suggest how to find the right dosage for you. In fact, we wrote a whole blog post on this question, which you can find here.

With all of our products, we recommend starting with the listed dosage (0.5ml) and increasing as desired. Note that for many use cases, CBD's effects are best observed over time with regular use. You may want to take a dose for a few days or weeks before changing it up.

How do I view/edit my subscription?

Order subscriptions are powered by Seal Subscriptions. You will receive an email from Seal when you initiate your subscriptions with a "magic link" that can be used to access your subscription and make any changes you need to make. This link will also be in any email you get from Seal about subsequent orders as well. If you're still having trouble, reach out to us via our Contact Form and we can help!

What strain are your products made from? Are they indica or sativa?

Our tinctures are not strain-specific. We use a refined hemp extract for these products, which eliminates other plant compounds (i.e. terpenes) that define the strain, and retain the cannabinoids in the plant. This is intentional, as some people have undesirable responses to terpenes, and they cannot be exactly replicated from batch to batch, leading to inconsistent experiences and effects.

If you’re really wondering whether it’ll make you feel calm, energized, giddy, or sleepy, the best way to test that is to try some and find out! Effects claims on these types of products are common, but the truth is that people can have widely different responses to the same product.

Are your products broad spectrum?

Yes, our products are all made with broad spectrum hemp CBD extract, which contains a multitude of cannabinoids including CBDV, CBG, and others. Our products do not contain THC, so that they can be legally and safely sold throughout the United States. 

How are your products tested?

Our products are independently tested before we make them and after to ensure they are safe, clean, and as advertised. Learn more on our Tested Clean page!

Why is my product a different color than last time?

Hemp oil (the main contributor to the color of our products) can vary in color for numerous reasons due to differences in plant material. Also, the amount of oil used in each batch also differs depending on the potency of the oil. Therefore, each batch’s color can differ in the yellow/gold shade spectrum.

Why is my product turning pink/purple? Is it still good?

That pinkish/purpleish hue is a natural reaction to being exposed to air and light, and it does not indicate that the product has gone bad or that it has become any less potent. Just like coconut water, some natural products change color over time! If the product has an expiration date, it will be listed on the side of the box. The shelf life of our products is at least 2 years from manufacture.

Are your products vegan?

Yes! All of our products are made without animal by-products. 

What carrier oils are used in your products?

In our tinctures, we use MCT Oil. MCT (medium-chain triglycerides) is coconut oil that has undergone a heating process to separate and isolate medium-chain fatty acids that are liquid at room temperature. We never use MCT oil derived from palm kernels, only coconut-derived.

MCT Oil is healthy and safe. It also partners well with the hemp oils to maximize bioavailability and deliver the cannabinoids to the endocannabinoid system of the body.